We are open for all well visits and vaccines!

To keep everyone safe, and to be able to continue to provide health mainanence, the following new policies are being implemented by our office:

1. Until further notice, we will not be able to offer walk in visits; instead all sick visits will be scheduled with a provider via televisit. Please call the office if you think your child needs a sick visit. Some select noninfectious sick visits may be scheduled in the office.

2.  ​All well visits will be early in the day, and all sick visits will either be done by televisits, or later in the day in the office.  There will be no sick visit scheduled during well visit time.  

3. ​We may contact you to rearrange or reschedule routine visits; if your child is scheduled for a routine visit and becomes sick, please call to speak with one of our nurse care coordinators.  You will be called by our staff prior to any visit to screen for possible illness.  If there is any concern, one our nurses will talk to you. 

4. Since we are experiencing a large volume of calls, we ask for your patience if it takes longer than usual to return your call. Help us by leaving detailed information to process prescription refills and to reduce the number of callbacks.

5. We are asking everyone to wear facemasks to the office, including parents and all children older than two years.

6. Upon arrival to the office everyone will have their temperature taken.  If anyone has a fever you will be asked to reschedule your appointment.  

7.  Please answer screening questions a second time.

8. Upon entering the office you will be sent directly to an exam room rather than staying in the waiting room.  If  necessary we will segregate areas of the waiting room to provide for social distancing. 

9. We would like to limit the number of people in the office. When possible, try to arrange for children who do not have an appointment to stay home. The same for parents or caretakers who are at higher medical risks; they too should avoid coming to the office.

10. We are limiting the use of paper and writing implements, as such there will be no questionaires, and we will not be handing out visit summaries.  All the visit information can be obtained on the portal, including the childrens measurements, percentiles, and any instructions given during the visit. 

11. Each room is disinfected between visits.  The waiting room and all bathrooms and frequently exposed surfaces are disinfected at frequent intervals during the day.  

Please remember, although we have to limit exposure risks, we are available to you for support and resources throughout this health crisis. 

Thank you, 
 Drs Crino, Cronley, Hill, Mondello and Mcardle and all of the staff at SHPeds.