FAQs (Frequently Asked Questions)

Yes, we welcome new patients.

After hours please call our regular office number and you will be directed to our professional triage nurses. These highly trained nurses answer calls after hours using nationally recognized medical protocols which have been reviewed and approved by our physicians. One of our physicians is always "on-call" and available at all times for back up and support of the triage team.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Every effort is made to arrange your child's well care and follow up visits with the practitioner of your choice. When your child is ill, he or she may see any one of our physicians or nurse practitioners.

Should your child need to see a specialist, we will provide you with instructions to make the appointment. If your insurance company does not require an electronic referral all you have to do is, make the appointment.
 
If your insurance company requires an electronic referral, please check with our office staff to determine if your insurance plan requires a referral.

You can obtain your test results on the Patient Portal.

During office hours our Advice Nurses are available for all questions.
 
We have skilled triage nurses available at all times when the office is closed to help you with any urgent concerns that arise.

Advocare participates with most major insurance plans. CLICK HERE to review a list of all insurances we accept.

As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted.

We do provide extensive support for breastfeeding mothers. We have all also been helping mothers breastfeed for three decades! One of our Nurse Practioners is also a board-certified lactation consultant.

The American Academy of Pediatrics promotes exclusive breastfeeding for the first six months of life and continued breastfeeding for the first year of life. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions.

While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your well care visit, or please call during office hours to speak with our experienced nursing staff.

Please call our main office number and leave a message with our advice nurse. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval.

We will see your baby as soon as the Hospital staff suggests. This will likely be within 1-3 days after birth. We leave dedicated openings in the schedule daily for newborn appointments.
 
Our staff understands the importance of the first visit and will make every effort to schedule the visit promptly.

Monday - Friday: 8:00 AM to 5:00 PM
Saturday: 8:00 AM to NOON

Please visit our Vaccine Policy page for details.